Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site operators. AcaraX uses cookies and similar technologies to support platform functionality and improve your experience.

Essential cookies are required for the AcaraX platform to function correctly. These cookies cannot be disabled. They include:

• Authentication tokens: used to keep you logged in during your session as an organizer or staff member
• Session management: used to maintain your registration session and cart state during event registration
• Security cookies: used to prevent cross-site request forgery (CSRF) attacks

Preference cookies remember your settings and choices to provide a more personalized experience. On AcaraX, these may include:

• Language preference: remembering your selected display language (English or Bahasa Malaysia)
• UI preferences: remembering any layout or display settings you have configured

AcaraX may use analytics tools to understand how the platform is used, in order to improve features and identify technical issues. Analytics data is collected in aggregate form and does not identify individual users.

Analytics integrations currently active on AcaraX are limited to those embedded in the platform infrastructure. No third-party advertising or tracking cookies (such as Facebook Pixel or Google Ads remarketing) are currently active on AcaraX.

You can manage or disable cookies through your browser settings. Most modern browsers allow you to:

• View and delete stored cookies
• Block cookies from specific websites
• Block all cookies (note: this may affect platform functionality)
• Set preferences for first-party vs third-party cookies

Please note that disabling essential cookies may prevent you from logging in, registering for events or accessing your ticket records on AcaraX.

This Cookie Policy may be updated from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. For inquiries, contact the AcaraX support team at support@acarax.my.